Refund policy

Products are non-refundable if they are damaged due to customer negligence.

An item may be eligible for return within 3 days from the date of delivery if it meets any of the following conditions:

• The product was received is physically damaged 
• Received the wrong item
• In case your package meets one of the above conditions, you need to inform our Customer Care within 3 business days of receipt of the package, by making a video of the opening of the box with damaged product inside and sending us the video and photos by writing to us on our email id at support@revitenourishments.com 
• Once we received the return request, our team will validate the claim and provide return instructions via email within 3 business days.  
• After receiving the return instruction we will arrange the reverse pickup shortly.  
• Upon receiving the returned item, we will inspect and validate the claim within 3 business days 

If the return is approved: 

• Credit note shall be issued to you on your customer id
• In case you don’t want a refund we will arrange a replacement of your product 
• In case you claim the refund amount, then amount shall be credited on original mode of payment.  
• If the return is not approved, the product will be shipped back to you.